TesTimonials
Dave Pearce (Operations Manager, Nissin UK Ltd)
Nissin UK Ltd engaged Newline to provide a Warehouse Management System (WMS) in 2018. We wanted a partner that would be able to deliver a system to fit our existing needs, combined with the flexibility of modification and improvement to grow with the ever changing requirements of our business. Newline have been able to deliver on our expectation. Newline have identified areas of improvement and delivered new function. Communication is timely and their staff are helpful, experienced and able to support our business strategically, tactically and operationally. We could recommend Newline to other businesses.
Sharp Business Systems UK work very closely with Nissin (UK) LTD) as 3PL, but we recently onboarded to the New Line platform that was developed for Nissin. During the development, New Line were there every step of the way and able to provide solutions for each query we had. We were able to add further features into the system, to allow future development opportunities internally.
Our business and teams can now login remotely to the WMS and have clear visibility on everything our 3PL can see, reducing our email traffic and prompting better stock management disciplines. Furthermore, having all our couriers and systems connected via API, we are getting better results not only on pick accuracy but delivery accuracy, allowing us to measure OTIF more freely.
It has been a pleasure working with New Line, who can certainly provide good tools for all businesses.
Jamie Lal (Supply Chain Manager, Sharp)
We’ve partnered with Newline for years, and I truly can’t recommend them highly enough. Their understanding of software requirements is unmatched. From the very first conversation, you feel confident you’re working with true experts. People who grasp every component needed to create reliable, user-friendly custom software that works seamlessly across multiple sectors.
Ben Eaton (Account Manager, ERS - Electronic Reading Systems)
One of their standout strengths is their ability to integrate solutions into existing business systems without forcing a disruptive overhaul. They make the process smooth, efficient, and stress-free.
If you need software that just works, talk to Newline, they’ll make it EZEE!
Emily Harris (Senior Administrator, Xact Packing)
Xact Packing Ltd has been working with Newline Computing since January 2024 and have found them to be very helpful and efficient. The WMS system itself is great as clear and easy to follow. If any tweaks are needed, to suit specific clients, the customer service team are happy to help where they can in a prompt and proactive manner too which is great. We are hoping in the future to build on the system and work with the team to ensure we are working to our best capability. We look forward to continuing to work with Newline and support one another
Newline has been a great partner for our e-commerce operations. Their platform is reliable, easy to use, and continuously improving. What really sets them apart is their flexibility and instant customer service — they work closely with us to resolve any issues quickly, listen to our feedback, and adapt the system to meet our needs. It’s clear they genuinely care about their customers’ success.
Vladimirs Kukjans (Factory Operations Manager, SGL Co-Packing Ltd)
Andy Polly (Sovereign Cargo Lts)
Implementing the Newline Warehouse Management System has changed the way we operate our warehouse. The system streamlined our inventory management processes, providing real-time visibility into stock levels and reducing the risk of errors. It has also improved order accuracy, which has had a direct impact on customer satisfaction. The ability to track shipments and manage returns efficiently has saved us both time and money. What we appreciate the most is the flexibility and scalability of the system—it grows with our business. Our warehouse now operates more efficiently, and we’re able to make data-driven decisions thanks to the comprehensive reporting features. I would highly recommend this WMS to any company looking to enhance their warehouse operations."
Leah Binney (Buying Director, Treat Kitchen)
Newline have always been on hand to provide tailored, flexible solutions for our Food Business. From designing specific modules to handle stock into production to bespoke reporting for Traceability systems, Newline have helped us streamline our processes so that we can be more accurate and efficient!
Steve Corbett (DHL Supply Chain)
DHL Supply Chain have worked closely with Newline for over 15 years with them providing and supporting our Transport Management System. Our operation runs 24/7 51 weeks a year and during our relationship Newline have always provided support around the clock in the event of any issues (which are very rare). Their approach to ensuring they understand not only our requirement but also the ones of our customer is not only refreshing but has allowed us to move our business forward.
Mark Palmer (Warehouse Manager, MB Distribution)
As warehouse manager I have been dealing with Newline for 7 years, in this time we have undergone significant changes with our warehouse management system, Newline have always been the key element in any of our WMS development, Neil and his team are always approachable to any changes to business needs and requirements and are very helpful and knowledgeable of this system.
Spatial Global
Newline Computing has proved to be an excellent partner for our business. They are flexible and have a full understanding of our business, since we started working with Newline in 2004 our business has continuously changed and Newline have been there supporting and adapting to our needs every step of the way. Their in-site ensures our requirements are translated into a system that has our full confidence. Newlines support offering is also exemplary as their quick response and personal knowledge ensures our business suffers minimal impact. Newline have strived to create a lasting relationship between our businesses and is why we consider them as vital business partner and not as a supplier
Polly Davies (Director, G S Davies & Son)
Newline’s WMS offers a very transparent but straightforward way of keeping track of all the stock within our Warehouse. They are proactive in all areas & a pleasure to do business with.
Mike Viney (Director, Robert Guy Services Ltd)
Newline are the third developer we have worked with over the last 12 years and after some poor experiences, we are really happy to have found them. They have provided a bespoke warehouse system and we continue to work with them to add modules to improve/upgrade the system. Ever since going live they have provided a speedy priority-led support via email, phone and remote log-in to our workstations
Steve Heskett (Operations Manager, DHL Supply Chain)
Peter Hupka (Head Of IT, Leadec Industrial Services)
Leadec / Premier DIW are based in Trnava, Slovakia, Newline provide us with PASS, a warehouse management system (WMS), that fulfils our company needs. Newline have tailored PASS to meet our needs and have included EDI, WiFi Barcode Scanners and sequence despatching into the core application to make the WMS a very powerful and important tool in the running of our warehouse. The 24/7 support that Newline provides means I know that my site will not have any down time.
Dave ODonnell (Manager, Business Improvement Group, Sharp)
Clothes Aid (Clothes Aid)
Newline have helped us design and implement a bespoke business solution for our charity collection service. Handling our collection routes across all our warehouses has brought our data into one centralised solution giving us real-time information. The solution then allows us to scan, grad and sort the collected goods, making sure that everything we collect is sold on to European department stores that are full of premium second hand clothes and accessories from Britain. Going forward Clothes Aid will require further software modifications and we are fully confident that Newline will deliver.